Project Overview

案例概述

Nanshan Cloud Technology Building is a landmark super high-rise office tower located in the Liuxiandong Headquarters Base of Shenzhen’s Nanshan District. With a total floor area of approximately 183,000 square meters and a height of 234.54 meters, the building receives property and facility management services from Cushman & Wakefield Vanke Service. From October 2024 to June 2025, the project carried out a Zero Waste Office Pilot Initiative in accordance with the "Zero Waste Implementation and Evaluation Guide", advancing efforts across three key dimensions: spatial renovation, employee engagement, and client outreach.

南山云科技大厦是深圳南山区留仙洞总部基地的地标性超高层办公建筑，总建筑面积约为18.3万平方米，建筑高度为234.54米，由万物梁行提供物业及设施设备管理服务。2024 年 10 月至2025年6月期间，南山云科技大厦项目参照《零废弃实施与评价指南》启动零废弃办公试点行动，从空间改造、员工行动、客户延伸三大维度推进。

On the spatial front, energy-saving upgrades and waste sorting facilities were implemented; for employees, a recycling and behavioral management system was established; and toward clients, awareness campaigns and collaborative activities were conducted. Significant zero-waste outcomes were achieved: monthly carbon emissions were reduced by 21 tons, landfill waste decreased by 2.4 tons, and the resource recycling rate reached 65%. The initiative also delivered enhanced energy and resource efficiency—resulting in monthly electricity cost savings of RMB 120,200 and the recovery of 2.4 tons of recyclables per month. Engaging over 1,000 office employees in the building, the project has established a benchmark for zero-waste operations in commercial high-rises.

空间端实施节能改造与分类设施配置，员工端建立回收与行为管理体系，客户端开展宣导与联动活动。最终实现显著零废弃成果：月均减少碳排放21吨，垃圾填埋量降低2.4吨，资源循环利用率提升至65%；同时实现能源与资源效益双提升，月节省电费12.02万元，月回收可回收物2.4吨，覆盖大厦1000多名办公员工，构建起楼宇零废弃运营标杆。

Company/Organization Profile

机构简介

Nanshan Cloud Technology Building is situated in the core area of Shenzhen Liuxiandong Headquarters Base. It is a modern landmark that integrates technology, innovation, and smart office facilities. In March 2022, Cushman & Wakefield Vanke Service was appointed by Shenzhen Dashahe Construction Investment Co., Ltd.to enter and take over the management of Nanshan Cloud Technology Building, providing full-scope property management services for the project.

南山云科技大厦位于深圳市南山区西丽街道留仙洞总部基地的核心区域，是一座集科技、创新与智慧办公于一体的现代化地标性建筑。2022年3月，万物梁行荣获深圳市大沙河建设投资有限公司（简称“大沙河建投”）委托，进驻接管南山云科技大厦，为该项目提供全委物业管理服务。

Project Outcome

项目成果

1. Environmental benefits: 21 tons of carbon reduction, 2.4 tons reduction in waste landfill, resource recycling rate increased to 65%;
2. Energy-saving benefits: monthly average electricity cost savings of 120,200 yuan (energy saving rate 31.35%), 15% reduction in office supplies procurement cost;
3. Resource income: 2.4 tons of recyclables recovered monthly, with an average monthly income of 2,400 yuan and annual office cost savings of 4,800 yuan;
4. Participation coverage: directly affecting over 1,000 employees and more than 50 customers in the building, with a zero-waste activity participation rate of over 80%;
5. Efficiency improvement: the time for cleaning staff to sort waste reduced from 4 hours/day to 2 hours/day, and the equipment maintenance response speed increased to "minute-level".

1、环境效益：减碳21吨，垃圾填埋量降低2.4吨，资源循环利用率提升至65%；
2、节能效益：月均节省电费12.02万元（节费率31.35%），办公耗材采购成本下降 15%；
3、资源收益：月回收可回收物2.4吨，月均收益2400元，年节约办公费用4800元；
4、参与覆盖：直接影响大厦1000 +员工、50+客户，零废弃活动参与率超80%；
5、效率提升：保洁垃圾分类耗时从4小时/日降至2小时/日，设备维护响应速度提至“分钟级”。

Project Highlights

项目亮点

It gives priority to using existing resources (such as transforming waste plastic bottles into water-saving equipment, making shared stationery stations from waste materials), and innovates the "three-step action method" and income feedback mechanism. There are no clear awards and policy preferences. Employees feedback that "environmental protection has become a habit", and customers evaluate that "activities are interesting and meaningful".

优先利用既有资源（如废塑料瓶改造节水设备、废旧材料制共享文具站），创新“三步行动法”与收益反哺机制。无明确获奖与政策优惠，员工反馈“环保成习惯”，客户评价“活动有趣且有意义”。

Project Implementation

项目实施

1. Implementation Plan and Process:
1.1 Space Renovation (Oct-Nov 2024): The engineering team implemented water thermal storage energy saving (using "peak shifting and valley filling"), water tank water saving with plastic bottles (zero cost), and installed smart switches (1,200 yuan); set up classified waste bins + posters on each floor, configured compost bins, included recycling in the cleaning staff's responsibilities, and established a "recycling-income-improvement" closed loop.
1.2 Employee Actions (Dec 2024-Feb 2025): Set up recycling stations for recyclables/hazardous waste, shared stationery stations, and waste circulation stations; solidified the actions of "cleaning staff's classified recycling + weekly cleaning by the security department", pushed zero-waste knowledge in the employee group, and carried out "scavenger" activities.
1.3 Customer Extension (Mar-Jun 2025): Promoted online (customer group/building screen), held festival activities on Women's Day (garbage classification for succulents) and Dragon Boat Festival (waste for colored ropes); linked with Earth Hour and Zero-Waste Day (5 bottles for environmental protection bags), and released customer practice briefs.

一、实施方案与过程：

1. 空间改造（2024.10-11）：工程组实施水蓄冷节能（利用“削峰填谷”）、水箱塑料瓶节水（0成本）、加装智能开关（1200元）；每楼层设分类垃圾桶+海报，配置堆肥箱，将回收纳入保洁职责，建立 “回收-收益-提升”闭环。

2. 员工行动（2024.12-2025.02）：设可回收物 / 有害垃圾回收站、共享文具站、废弃流通站；固化“保洁分类回收+ 安全部周度清洁”动作，员工群推送零废弃知识，开展“清道夫”活动。

3. 客户延伸（2025.03-06）：线上（客户群/楼屏）宣导，妇女节（垃圾分类换多肉）、端午（以废换彩绳）办节日活动；联动地球一小时、零废弃日（5瓶换环保袋），发布客户实践简报。

2. Comparison Before and After Implementation:
2.1 Energy consumption: Monthly electricity cost decreased from about 383,000 yuan to 262,800 yuan, and equipment response changed from "hour-level" to "minute-level";
2.2 Waste disposal: The time for cleaning staff to sort waste was halved, and recyclables changed from "mixed disposal" to "targeted recycling";
2.3 Participation: Employees' environmental behaviors changed from "passive" to "active", and customers changed from "awareness" to "participation".

二、实施前后对比：

1. 能耗：月电费从约38.3万元降至26.28万元，设备响应从 “小时级”变“分钟级”；

2. 垃圾处理：保洁分拣耗时减半，可回收物从“混投”变“定向回收”；

3．参与度：员工环保行为从“被动”变“主动”，客户从 “知晓”变“参与”。

3. Challenges and Support:
3.1 Challenges: Low participation willingness of employees and customers in the early stage, limited renovation funds;
3.2 Support: Internally, collaboration was secured from the engineering, cleaning, and security departments; externally, guidance was provided by the Vanke Foundation.

三、挑战与支持：

1. 挑战：初期员工客户参与意愿低、改造资金有限；

2. 支持：内部获工程、保洁、安全部门协同，外部获万科公益基金会指南指导。

Project Impact & Sustainability

项目影响力、可推广性与可持续性

Innovation Points: Technically, it has realized energy conservation through "smart switches + radar sensing"; mechanism-wise, it has pioneered the "Three-Step Action Method" (Space - Employees - Customers) and a revenue feedback closed loop, and refined 3 quantifiable formulas:

Space Renovation Formula (Facility Renovation and Energy Management): Energy Consumption Monitoring × Equipment Upgrading + Facility Configuration × Visual Guidance

Employee Action Formula (Behavior Incentive and Awareness Enhancement): Recycling Facility Construction × Resource Sharing Measures × Knowledge Promotion × Practical Activities = Full Staff Participation Closed Loop

Customer Promotion Formula (Promotion Interaction and Participation Promotion): Multi-Channel Promotion × Themed Activity Design × Incentive Mechanism = External Influence Expansion

Promotability: It is applicable to densely populated places such as office buildings and industrial parks. The initial investment is only 1,400 yuan (cost recovery in 6 months), relying on the existing team (cleaning/engineering/customer service) without the need for additional recruitment. The plan can be replicated in the steps of "Renovation - Action - Extension".

创新点：技术上实现“智能开关 +雷达感应”节能，机制上首创“三步行动法”（空间-员工-客户）与收益反哺闭环，通过零废弃实践提炼出3个可量化公式：

①空间改造公式（设施改造与能源管控）：能耗监测×设备升级+设施配置×可视化引导）

②员工行动公式（行为激励与意识提升）:回收设施搭建×资源共享措施×知识宣导×实践活动=全员参与闭环

③客户推广公式（宣传互动与参与推广）:多渠道宣导×主题活动设计×奖励机制=外部影响力拓展

可推广性：适用于写字楼、产业园等人员密集场所，初期投入仅 1400 元（6 个月回本），依赖现有团队（保洁/工程/客服），无需额外招人，方案可按 “改造-行动-延伸” 步骤复制。

(Using AI translation)

（使用AI翻译）